Latin American Shared Services & Outsourcing Week Conference

Name: Latin American Shared Services & Outsourcing Week Conference
Start: 2025-10-20
End: 2025-10-22

October 20 - 22, 2025 | Bogotá, Colombia

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Transitional to Transformational – Building the Future of Shared Services

Where Vision Meets Action: The Future of Shared Services in LATAM

Step into the next chapter of shared services evolution at SSOW Latin America, the region’s definitive gathering for ambitious leaders shaping the future of service delivery. Designed exclusively for LATAM and Caribbean Shared Services, GBS, and Center of Excellence professionals, this event is where transformation takes root—from reimagining operating models to scaling digital innovation.

Join a powerful network of decision-makers as we move from transitional to truly transformational strategies, unlocking new value for our organizations and our region.

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The Largest Network of Latin American Leaders
in Shared Services.

200+

Strategic Leaders Attending

45+

Regional
Thought Leaders

40+

Game Changing Sessions

2025 Sensational Speakers

Sergio Cadavid

HR Head

LafargeHolcim LatAm

Judy Ortega

Head of Source To Pay (STP) & Client Engagement for Latin America Region

Diageo Colombia

Carlos Campos Garcia

Director Shared Services

Straumann Group

Juan Camilo Aguilar Hurtado

LATAM Region & Controlling Head of Business Analysis

Opella

Amanda Sa

Operational Excellence - Method Expert

Robert Bosch

Juan Carlos Gomez Ochoa

Chief Information Officer LATAM

B. Braun Group

Ana Castaño

Global Business Services Manager

Satelitesupport

Juan Restrepo

Head of Cash Management Sales for Latam and Transaction Banking

BBVA

Jairo Sancho

Shared Services Director

Align Technology

Andre Aguiar

Global Process Owner Director

AngloGold Ashanti

André Bertolin

CFO, Finance and Controlling VP - Latin America

Robert Bosch

Mauricio Gonzalez

Director SSC

FEMSA

Renato Mazzarolo

GBS Latam Director

Saint-Gobain

Pamela Perez Mendoza

Team Manager Recruitment Services WW & HR Manager

Lufthansa Global Business Services

Sylvia Carolina Cantuna Castillo

Western Hemisphere GBS Finance Director

SLB

Paulina Garces

ABB Services Hub Lead

ABB

Paula Angel

Americas GBS Site Director Country General Manager

Zimmer Biomet

Brenda Barba

P2P Manager

Elanco

Sofia Becerra

Director Transformation

Adidas

Erick Castillo

AGS Center PMO & SMP Implementation Manager - MXC

Alcon Laboratories

Ricardo Correa

People Services Head Americas

Opella

Suemi Gonzalez

OTC Senior Manager for LATAM, Iberia, BENELUX and part of NASS

PepsiCo

Prakash Kewalramani

Senior Director, Data Governance

WWE

Carlos Rincon

Head of Operations Order to Cash & Revenue Accounting

Lufthansa Global Business Service

Eduardo Rocha

GBS Performance Manager

Schlumberger

Juan Victor Salazar Duque

Head Of Finance and Digital Transformation

Holcim

Carlos Santos

Head of Holcim Americas Business Services

Holcim ABS

Imran Syed

Head of People Master Data

Nokia

Monica Teson

Manager of Excellence Services, Shared Services Center

Thomas Greg & Sons

Cristina Ramirez

GBS Global Continuous Improvement Manager -APAC, AMERICAS, EMEA-

Zimmer Biomet

Tony Byrne

Global Director of Finance Shared Services

Iron Mountain

Vineet Dwivedi

Global Head - Alcon Global Services & Head AGS India

Alcon

Erika Beltran

Vice President, LATAM and IBERIA Shared Services Center

PepsiCo

Ramy Adham

General Manager, Global Business Services Americas

British American Tobacco

Veronica Monzon

Site Controller Finance & Accounting & R2R Manager, Costa Rica SSC

Equifax

Jose Sorondo

Former Global Director Accounts Payable

lululemon

Jeff Hughes

Director, Intelligent Automation Group

Mitsui & Co

Yojana Hidalgo

Sr. Director for HR Operations

ADM

Aranzazu Lopez

Head of Operations HR Service Delivery

Lufthansa Group Business Services

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What Attend LATAM SSOW?

Chart Your Transformation Journey: Gain practical insights into scaling shared services operations, optimizing processes, and unlocking cross-functional value across the enterprise.
Fuel Leadership with Real-World Insights: Explore how top-performing organizations are redefining operating models, navigating disruption, and building resilience through data-driven decisions and strategic foresight.
Connect Across Borders, Break Down Silos: Collaborate with peers and trailblazers from across the LATAM region to exchange ideas, overcome regional challenges, and build meaningful partnerships that last beyond the event.
Turn Strategy into Action: Discover proven playbooks for driving end-to-end transformation—from intelligent automation to workforce upskilling—designed for the realities of today’s business landscape.
Meet the Partners Powering Progress: Engage with leading solution providers and advisors who are addressing your most urgent business needs—from digital enablement to talent retention—and walk away with the right tools to move faster and smarter.

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Bring Your Team to Bogotá

Tour a Leading LATAM Service Center

Join an exclusive Site Tour of the 2025 Zimmer Biomet Shared Service Center where you can engage directly with their SSC leaders, gaining invaluable insights into their operational prowess.

Enjoy One-of-a-Kind Networking Experiences

After a day of learning, unwind with curated experiences to get up close to the amazing culture and beautiful landscapes that Bogotá has to offer.

Capture All that SSOW LATAM Has to Offer

Bring direct reports, managers and other key stakeholders to participate in every conference session from Finance to HR and walk away with innovative ideas for your future shared services plans.

Continue Your Professional Development

Immerse yourself in sessions and earn valuable Continuing Professional Education (CPE) and Society for Human Resources Management (SHRM) professional credits.   